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The Top Business KPIs You Should Be Tracking for Marketing, Sales, and Service

Posted by Dani Buckley

May 1, 2019

Did you know that businesses that document their strategies receive a 538% greater chance of succeeding in their efforts? No, that wasn't a typo. When everyone in your organization understands how they should be performing, where their weaknesses and strengths are, and why the business is proceeding the way it is, it becomes easier for everyone to work as a cohesive team and to reach business goals... no matter what department you're in. 

A part of creating solid documentation for a strategy is KPIs, or key performance indicators. These data points paint a clear picture of how the organization performs and how they should move forward. They are typically created in associate with a larger goal. For instance, the goal might be $20 million in revenue but the KPIs to track ongoing performance toward that goal might be monthly retention of clients, number of proposals presented each week, size of proposals, or leads generated from a specific marketing campaign. 

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Topics: marketing strategy, ROI, KPIs

The Real MVRs (Most Valuable Resources) and 3 Ways They Can Support Your Marketing Efforts [VIDEO]

Posted by Shaye Smith

April 29, 2019

In the past, I've written about how a company's employees are one of the most valuable resources when it comes to the marketing efforts, and today I'm sharing a few ways that employees can supplement and support the marketing strategy to help drive better results.

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Topics: content marketing, content strategy, personal brand, marketing strategy

I Think My Website is OK, But How Do I Know for Sure?

Posted by Maryanne McWhirter

April 24, 2019

We hear this a LOT. You regularly look at your website. You know how to navigate it. You update it when information changes or needs updating, but is it actually effective? Is your website doing its job? Does it represent your brand? Is it converting? What traffic are you seeing? What ROI are you seeing?

These are questions you should be asking to determine the effectiveness of your website. It’s time to stop thinking of how you see your website and time to start thinking of how your prospects experience your website. 

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Topics: inbound marketing, marketing strategy, website

Transform Your Website from an Online Brochure to a Lead Generation Machine [VIDEO]

Posted by Dean Moothart

April 19, 2019

Every day, I talk to business leaders who share some common sales challenges. Whether it's a business owner, VP of Sales, or a VP of marketing, the struggles are often the same. I often get asked these questions:

Yet, when I go to their websites, what I often find, is websites that are old, boring, static, and basically online brochures. This might be great for communicating your brand message, but its one-way communication. That could have worked back in 2008 or 2009, but it's 2019, and your prospects (and your market) expect so much more!

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Topics: lead generation

What is the Difference Between Exit Rate vs. Bounce Rate? 3 Quick Tips to Improve Your Bounce Rate

Posted by Ashley Tavenner

April 17, 2019

Marketing analytics can be overwhelming enough without having to translate the different terms included in your marketing reports. Understanding the terminology can be essential to ensuring you understand the results of your marketing efforts.

After looking over your marketing analytics, do you feel like you leave with more questions? You are not alone — our team of consultants are regularly asked to explain the difference between a bounce rate and an exit rate, and explain why the bounce rate matters.

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Topics: SEO, marketing strategy, website

Did Your First Quarter Marketing Efforts Fall Flat? 3 Tips to Increase the Success of Your Future Marketing Campaigns

Posted by Ashley Tavenner

April 12, 2019

The first quarter of the year flew by, and many are reviewing their Q1 marketing efforts. So how did you do? Are your marketing efforts paying off? How about those KPIs?

For those of you searching for some ways to improve your marketing efforts moving into the second quarter and the rest of the year, here are three tips to implement in your quarterly reviews to increase the success of your marketing campaigns moving forward.

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Topics: marketing strategy

5 Ways Automation Can Improve Your Sales Strategy and Increase Revenue

Posted by Dani Buckley

April 10, 2019

Marketing automation has quickly risen in importance for businesses across all sectors. Surveys indicate that nearly half of all companies have adopted the technology, and that number runs even higher for B2B businesses. 91% of marketers also agree that marketing automation is “very important” for their success across different marketing channels.

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Topics: sales strategy, marketing automation

3 Types of Sales Enablement Content that Every Sales Organization Needs [VIDEO]

Posted by Dani Buckley

April 5, 2019

Sales enablement is the technology, strategy, processes, and content that empower sales teams to sell smarter and faster. Our high-paid salespeople should be spending the majority of their time having quality appointments with potential buyers and presenting solutions, NOT trying to figure out what they're going to say and do next, having to wait on managers for coaching, or creating/finding the right content and resources to share in any given scenario. Salespeople in 2019 should be efficient and smart - so they can work smarter and faster, but also so the buying experience can be better and easier.   

It's our belief that every single successful sales organization needs sales enablement content, and today I'm sharing three types of sales enablement content that every sales team needs. 

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Topics: video, sales enablement, sales enablement for a staffing agency

Inbound Marketing is the Sales Resource that Never Takes a Break [VIDEO]

Posted by Dean Moothart

April 2, 2019

Think about all the time your sales team isn’t at work, but you wished they were. 

When they’re on vacation.
When they’re at lunch.
When they’re commuting.
When they’re on a flight.
When they’re with their family on the weekend.

Now think about the time your sales team is at work, but they’re not involved in sales-related activity.

When they’re in a staff meeting.
When they’re filling out an expense report.
When they’re flying to a conference.
When they’re working on a proposal.
When they’re responding to an associate’s email.

The list seems never-ending. The truth is, salespeople aren’t always very productive. In fact, according to HubSpot Research, salespeople spend just one-third of their day in sales-related activities.

Now, imagine if you had a sales resource that never went on vacation, or took a break, or got sidetracked by unproductive activity. Inbound marketing is that resource.

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Topics: inbound marketing

Why More Leads Isn't Always the Answer

Posted by Dani Buckley

March 28, 2019

It's easy to assume that more leads is the answer to many of your sales problems, and as a lead generation company, you’d think we’d agree. However, what we’ve found working with many different businesses, in many different industries, is that not enough leads isn’t always the root of the problem.

Instead, it's incredibly common that organizations are not set up to properly qualify, hand-off, follow up with, and convert the leads they are generating, letting those hard-earned marketing efforts go to waste

To truly determine if your business is A) ready for more leads and B) making the most of the leads you’re currently generating, it's vital to take a look at some important metrics/areas. Here’s the short list:

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Topics: lead generation

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