79% of the United States population has a social media profile. I really don’t even need to go further. I could end the post right here with this statistic. If 79% of the population is somewhere, do you want your business to be there? If you answered "yes," then your business, no matter the industry, should use social media. Simply being present and intentionally representing your brand, on a platform which 79% of the population lives, is beneficial. A strategic social media strategy can also play a major role in the success of your inbound marketing strategy.
How your business can successfully use social media is an entirely different conversation. Some industries have really seen obvious success on social media. To name a few: restaurants, retail, real estate, entertainment and fashion. Many of these industries have a visual product, yet all of them still require informative content to be effective. Yes, some industries are more effective than others with social media marketing, but with intentionality, effort, and commitment, any company, in any industry, can benefit from social media marketing.